Privacy Policy

Last updated on Oct 8, 2025

Privacy Policy

1. Introduction

Welcome to ParkEasy, a software-as-a-service (SaaS) platform developed and owned by Athiyan Technologies (“we,” “our,” or “us”).
We are committed to protecting your privacy and handling your data transparently, securely, and responsibly.

This Privacy Policy explains how we collect, use, store, and protect your personal and business information when you use the ParkEasy parking management system (the “Service”).

By using ParkEasy, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information that helps us deliver and improve our Service. This includes:

a) Information You Provide Directly

  • Account Information: Name, email address, phone number, organization name, address, and login credentials.
  • Billing Information: Company details, GST/PAN, and payment details (processed securely through third-party gateways).
  • Parking Data: Vehicle numbers, booking details, duration, and location (if applicable).
  • Support Requests: Information you provide when contacting our support team.

b) Information Collected Automatically

  • Device & Usage Data: IP address, browser type, operating system, app version, and access timestamps.
  • Cookies & Analytics: We use cookies and analytics tools to understand usage patterns, improve features, and personalize experiences.

c) Third-Party Data

  • Information from third-party payment providers, maps, or APIs used within ParkEasy (e.g., Google Maps API for location services).

3. How We Use Your Information

We use your information to:

  1. Provide and improve the Service, including parking slot management, bookings, and notifications.
  2. Process payments and subscriptions securely.
  3. Authenticate users and prevent fraud or misuse.
  4. Send transactional emails such as booking confirmations, receipts, and renewal notices.
  5. Provide customer support and respond to inquiries.
  6. Analyze performance metrics to enhance system stability and features.
  7. Comply with legal obligations under applicable laws and regulations.

4. Legal Basis for Processing (For GDPR Users)

If you are located in the European Union (EU) or other regions with similar regulations, we process your personal data based on:

  • Your consent;
  • The necessity to perform a contract;
  • Compliance with legal obligations; or
  • Our legitimate interests in providing and improving the Service.

5. Data Retention

  • We retain personal data only for as long as necessary to fulfill the purposes described in this Policy.
  • Upon account termination, your data may be deleted or anonymized after a defined period (e.g., 30–90 days), unless retention is required by law (e.g., for accounting or legal compliance).

6. Data Sharing & Disclosure

We do not sell your personal information.
We may share data only in the following limited situations:

  1. Service Providers: With trusted third-party vendors (e.g., hosting, payment processing, analytics) who assist in running our Service.
  2. Legal Compliance: When required by law, court order, or government request.
  3. Business Transfers: In case of merger, acquisition, or sale of assets, with notice provided where feasible.
  4. Authorized Access: With your consent or instruction.

All third-party partners are bound by confidentiality and data protection agreements.

7. Data Security

We implement industry-standard security practices to protect your data, including:

  • SSL/TLS encryption for data in transit,
  • Encrypted data storage,
  • Regular security audits, and
  • Limited access control for authorized personnel only.

However, no online platform can guarantee absolute security, and you use the Service at your own risk.

8. Cookies & Tracking Technologies

ParkEasy uses cookies and similar technologies to:

  • Maintain user sessions,
  • Analyze traffic and usage,
  • Improve user experience.

You can control or delete cookies through your browser settings. Some features may not function properly if cookies are disabled.

9. Data Transfers

If you access the Service from outside India, your information may be transferred to and processed on servers located in India or other regions where our partners operate.
We ensure that such transfers comply with applicable data protection laws.

10. Children’s Privacy

ParkEasy is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors. If we discover such data has been collected, we will delete it promptly.

11. Third-Party Services

Our Service may contain links or integrations to third-party services (e.g., payment gateways, Google Maps).
We are not responsible for their privacy practices or policies.
Please review their respective privacy policies before using those services.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with the “Last Updated” date revised accordingly.
Continued use of the Service after updates constitutes acceptance of the revised Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at:
Website: https://athiyantech.com
Email: support@athiyantech.com